Last updated: 10 August 2026
Mukti Switzerland (“we”, “us”, “our”) operates the website https://muktiswitzerland.org/. This Privacy Policy explains how we collect, use, and protect personal data when you visit our website or contact us.
We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP / nLPD) and, where applicable, the EU General Data Protection Regulation (GDPR).
1. Controller
Mukti Switzerland
Switzerland
Email: info@muktiswitzerland.org
2. Data we collect
Depending on how you interact with us, we may process:
- Contact form data — name, email address, subject, and message content when you write to us.
- Technical data — IP address, browser type, device information, and pages visited, generated automatically by our hosting environment and WordPress for security and operation of the site.
- Cookie and preference data — as described in our Cookies Policy.
- Donation-related data — if you donate via third-party payment providers (for example TWINT or partner platforms), those providers process payment data under their own privacy policies; we may receive confirmation details needed to acknowledge your support.
3. Purposes of processing
We use personal data to:
- respond to enquiries and manage our relationship with supporters and volunteers;
- operate, secure, and improve the website;
- provide language switching and essential site features;
- comply with legal obligations applicable to a Swiss non-governmental organization.
4. Legal bases
Where Swiss and/or EU law requires a legal basis, we rely on:
- your consent (for example certain cookies or optional communications);
- performance of a contract or pre-contractual steps (for example handling a specific request);
- our legitimate interests in running a secure and informative website and communicating about our charitable work, balanced against your rights;
- compliance with legal obligations.
5. Sharing of data
We do not sell personal data. We may share data with:
- Hosting and technical service providers that help us run the website;
- Email delivery services used to send and receive messages;
- Translation tools (such as GTranslate) that may set cookies or process technical data to display the site in other languages;
- Payment or fundraising partners when you choose to donate through their platforms;
- Authorities when required by law.
Where providers process data outside Switzerland or the EEA, we take appropriate safeguards as required by applicable law.
6. Retention
We keep personal data only as long as needed for the purposes above, including responding to enquiries, maintaining security logs for a limited period, and meeting legal retention requirements. Contact messages are typically retained for as long as useful to handle your request and any follow-up, then deleted or anonymized.
7. Your rights
Subject to applicable law, you may have the right to access, rectify, erase, or restrict processing of your personal data, to object to certain processing, and to data portability. You may also withdraw consent where processing is based on consent. To exercise these rights, contact us at info@muktiswitzerland.org.
You may lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or, if applicable, your local supervisory authority in the EU/EEA.
8. Security
We apply reasonable technical and organizational measures to protect personal data. No method of transmission or storage is completely secure; please use caution when sending sensitive information by email.
9. Children’s privacy
Our website is intended for a general audience. We do not knowingly collect personal data from children without appropriate parental or guardian involvement in the context of our educational and community programmes.
10. Changes
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will be revised when changes are published.
11. Contact
For any privacy-related question, please email info@muktiswitzerland.org.